Shipping & Refund Policy

Shipping Policy:

All orders are shipping using Australia Post with a tracking number provided. You will receive your tracking number via email when your order has been fulfilled. Express post orders will be shipped next day, standard orders have a 3 day processing time.

*During busy sale periods there may be delays in dispatch times.

Refund Policy:

We know you will be obsessed with our Sanct products - but if you’re unhappy with your recent purchase, we will honour a 28 day money-back guarantee from the date you received the goods. Please get in touch with our friendly customer care team at to organise the refund. Your refund will be processed once we have received the goods. 

We advise that you return your product via Registered Post with insurance covered as The Sanct is not responsible for lost or stolen packages during transit.

To organise a refund or to discuss further, please get in touch via email at and we will get back to you promptly.